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Data & Application Architecture

The Rise of Async Open APIs in Telcos

25/4/2023

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​Async Open APIs for Event-Driven Architectures are becoming increasingly popular in Telcos, as they offer a flexible and scalable way to integrate systems and automate workflows. An Async Open API is an API that is designed to work with Event-Dased Architectures, where events are used to trigger actions in the system​.

In this model, a client can subscribe to specific events of interest and receive notifications when those events occur. The client can then take appropriate actions based on the event notification, such as provisioning a new service or updating a customer record.

In Telcos, Async Open APIs can be particularly useful for integrating disparate systems and automating complex workflows. For example, a Netco may have a billing system that needs to be updated whenever a new service is provisioned on their network. With an Async Open API, the billing system can subscribe to network events and receive notifications when new services are provisioned. It can then update its records automatically, without requiring manual intervention.

Another use case for Async Open APIs is in network analytics. A Telco could use an Event-Driven-Architecture to collect and network data in real-time. By subscribing to network events, they could gather insights into network usage patterns and quickly identify potential issues or areas for optimisation.

Benefits


  • Real-time data: Async Open APIs enable Telcos to collect and analyse real-time data, leading to improved operational efficiency and better decision-making.
  • Scalability: These APIs can scale up or down to handle large volumes of data, making them ideal for Telco networks that generate a lot of data.
  • Improved customer experience: Real-time data insights can help Telcos improve their services, leading to enhanced customer satisfaction.
  • Interoperability: Async Open APIs can integrate with other systems, applications, and technologies, making them a flexible solution for Telcos.

Challenges

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  • Integration complexity: Integrating Async Open APIs with existing systems and technologies can be complex and challenging, especially with legacy systems that may not be designed for real-time data.
  • Security concerns: Real-time data can be sensitive, so Telcos need to ensure that appropriate security measures are in place to protect the data and prevent unauthorised access.
  • Data management: Real-time data requires robust data management processes to ensure the accuracy, consistency, and reliability of the data.
  • Cost: Implementing Async Open APIs can be expensive, especially if the Telco needs to build or update systems and tools to support real-time data collection and analysis.

Summary


​Async Open APIs for Event-Driven Architectures are becoming increasingly important in the Telco industry. By enabling Telcos to collect and analyse real-time data, these APIs can improve operational efficiency, facilitate better decision-making, and enhance customer satisfaction. While there are some challenges associated with implementing Async Open APIs, such as integration complexity, scalability, data management, security concerns, and cost, the benefits of these APIs outweigh the costs. As Telcos continue to evolve and adopt new technologies, Async Open APIs will play a key role in their success and ability to remain competitive in an ever-changing landscape.
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    ​Tim Hardwick is a Strategy & Transformation Consultant specialising in Technology Strategy & Enterprise Architecture

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